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Emergency service, day and night

Water everywhere. Heating dead. We are on our way.

Around the clock, 365 days a year. Across greater Zürich we are usually with you within 60 minutes.

Reachable right away, day and night

24 hours, every dayOn site in about 60 minutes

An emergency cannot wait. Burst pipe, water damage or heating failure: our emergency callout service is here around the clock across greater Zürich.

Reachable right away, day and night

What we handle right away

Burst water pipe

We stop the water, limit the damage, fix the pipe.

Heating breakdown

No heat? We get the heating back fast.

Blocked drains

Blocked drain or pipe, we clear it.

Leak location

We pinpoint the hidden leak without tearing everything open.

Until we arrive, the essentials first

Stay calm. We guide you on the phone, step by step.

Shut the main valve

Close the main water valve so no more water flows in.

Cut the power

Switch off electricity and devices in the affected area.

Call us

Call, we assess the situation and set off.

What you can count on

Around the clock

Reachable day and night, weekends included.

Fast on site

Quickly with you across greater Zürich, when it matters.

Clear communication

You know what gets done and what it costs.

Our service area

Our emergency service starts from Bassersdorf and reaches Kloten, Nürensdorf, Dietlikon, Wallisellen and Brüttisellen within minutes. In the city of Zürich, Winterthur and the rest of the canton we are also with you fast in an emergency.

Frequently asked questions

Emergency service or 24/7 callout, do you also cover water emergencies?
Yes. Whether you call it emergency service, callout or water emergency: for a burst pipe, water damage, escaping water or heating failure we are reachable around the clock and quickly on site.
How fast is your emergency service on site?
In greater Zürich we are on site within 60 minutes, around the clock, 365 days a year.
What counts as a plumbing emergency?
A burst pipe, escaping water, completely blocked drains, heating failure in winter or a broken boiler. When in doubt: call us, we assess the situation on the phone.
What can I do until you arrive?
If water is escaping, close the main valve and switch off electrical devices in the affected area. We guide you over the phone.
Does the emergency service cost more than a normal call-out?
Surcharges apply at night and on weekends. We communicate costs transparently on the phone before we set off.

Do not wait.

In an emergency every minute counts. A short call is enough to get us moving.